Our Services

• Network System Analysis
• Network Design/Install
• LAN/WAN Network
• Design/Install
• Wireless Network Design/Install
• All Types Network Engineering
• Thin Client Network Design/Install
• Network Troubleshooting
• VOIP Install/Troubleshooting
• Firewalls and Security
• Spam Filtering
• Server Care Support
• Server and PC installs
• Remote Service Support
• Desk Top Support
• Maintenance Plans
• Microsoft Exchange
• Hardware Acquisition
• Software & Licensing Acquisition
• System Upgrades

PIA = PAID IN ADVANCE

PIA is our package that allows a business to prepay for services. This program works for all size business from the small one computer business to a client that has multiple sites and possibly their own IT staff. This allows the business to deposit funds into their PIA account at Data Dudes of Indy LLC. These funds are available for any of DDOI's services. It also provides for a discounted rate depending on the amount deposited. Unlike our competition your PIA funds never vanish over time if you don't use them, It is not a use it or lose it at the end of the year.. The funds are there until your business utilizes the services of DDOI.

If your business has a cash flow that fluctuates greatly this can work out great for you. When cash flow is high you deposit funds into the PIA. Then when you are in your lean period and need computer support you don't have to worry about the expense. The funds in your PIA have you covered.

If you are a larger business and have your own IT staff this program will benefit your business as well. We've found that when a company's IT staff is short handed due to vacations or illness' the business can be in a bind if something unexpected arises. They are stuck either limping along until their IT staff can handle the situation or missing an opportunity. Using the PIA can help you during this times. It allows for the company to call in additional IT support without busting the budget. Also when a larger business elects to perform a major update to their network or applications it can tax the IT staff to the limit causing the end users productivity to drop. With PIA your IT back up staff Data Dudes of Indy is always on call to supplement your own IT department.

Whether your business is large or small a benefit that is equal to both is the remote support. We will configure a remote support solution. When a need arises for Data Dudes of Indy's support, you will get a quicker respond time. You no longer have to wait until an engineer can drive to your business. Their first approach will be to address the concern through our remote support solution and speaking to the person needing support on the phone. Approximately 90 % of all support issues can be address remotely. Now here is the great part, The remote support is provided at a discounted rate that could be greater than the standard PIA discount. Unlike the competition who will charge you the same rate whether they are on site or remote, with our PIA you get an additional discount for remote support.


5859 E. 38th St. • Indianapolis, IN 46218 • 317-546-2600 • info@datadudesofindy.com